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Warranties – Maycasolar CALL SERVICE on +86-0573-87869330

Maycasolar Warranties are backed by our 60 years experience in the solar industry

Solar Hot Water

Maycasolar offers national service through its Dealer network. Maycasolar will repair or replace components at the address of the water heater subject to the terms of the Maycasolar warranty. Maycasolar, in addition can provide preventative maintenance and advice on the operation of your water heater.

The Warranty

The Owner's Guide & Installation Instructions which was provided with your product outlines Maycasolar's Warranty as it relates to the product purchased including:

  • Terms of Maycasolar's Warranty and Exclusions to it,

  • What is covered by Maycasolar's Warranty for the Product,

  • Entitlement to make a claim,

  • How to make a claim, and

  • The Chinese Consumer Law.

Copies of the current Owner's Guide & Installation Instructions can be found on our Brochures page.

For details about your product's warranty, you can phone +86-0573-87869330.

A brief summary of the period in which the fault must appear in order to be covered is shown below where the water heater is installed in a single-family domestic dwelling.

Collector Systems

Product

Cylinder

Collectors

Parts

Labour

Kf Series Free Heat

10 years

10 years

5 years

5 years

J Series Free Heat

10 years

10 years

5 years

5 years

L Series Free Heat

10 years

10 years

5 years

5 years

Kf Series

5 years

5 years

5 years

5 years

J Series

5 years

5 years

5 years

5 years

L Series

5 years

5 years

5 years

5 years

Streamline

5 years

5 years

2 years

3 years on cylinder and collectors
2 years on parts


Heat PumpSystems

Product

Cylinder

Cylinder Labour

Sealed System

Parts

Heat Pump

5 years

3 years

2 years incl labour

1 year incl labour


Gas Boosters

Product

Heat Exchanger

Labour

Parts

Inline Gas Booster

5 years

3 years

1 year

 

Solar Power

Product

Model

Part

Labour

255W Series Solar Panel

REC255PE

10 years

1 year

Maycasolar Inverter

SB1600TL-10

5 years

1 year

SB2100TL

SB2500TLST-21

SB3000TL-21

SB4000TL-21

SB5000TL-21

Racking

 

5 years

1 year

Balance of System (BOS)

 

1 year

1 year

 For full warranty details refer to the Maycasolar SOLAR WATER HEATER Series SOLAR POWERSystems Owner's Guide and Installation Instructions.

Solar hot water system

Copyright © 2015 Haining Mayca Solar Energy Technology Co.,Ltd.
Professionally manufactures solar water heater,solar collector. All rights reserved.

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